REVIEW · USA
Hot Air Balloon Flight Over Black Hills
Start your day above the treetops. This sunrise flight gives you a calm, wide view of the Black Hills National Forest, followed by a Champagne toast and a short story about ballooning. I like the peaceful one-hour flight and the fact that the early start leaves most of your day free. I also like the careful crew, especially pilots such as Damien, Mike, Don, and Kay, who are often praised for making first-time flyers feel at ease.
The main drawback is simple: weather controls everything. Wind can cancel a flight, sometimes after you have already arrived and signed waivers. The company puts safety first, which is exactly right, but you need a flexible schedule and a backup plan.
Key points to know before booking

- Sunrise views: The balloon flies over the Black Hills National Forest in the soft early light, when the forest and hills are at their most peaceful.
- Plan for two to three hours: The flight lasts about one hour, but setup, transport to the launch site, landing, packing, and the toast take extra time.
- Meet in Custer: You make your own way to 747 Mt Rushmore Rd, then the crew takes you to the launch site.
- Weather is the deciding factor: Flights leave at sunrise only when the pilot judges conditions safe.
- A gentle first flight: Takeoff and landing are described as smooth, and several people who feared heights found the ride calm rather than frightening.
- A small celebration afterward: Champagne, bottled water, light snacks, and a brief ballooning story are included.
Why a sunrise flight works so well in the Black Hills

The Black Hills are a fine place for a balloon ride because the view is not just one broad sweep of open country. From above, you can look across forest, ridges, roads, ranch land, and familiar sights in the Custer area. One flight even offered a view toward the unfinished Crazy Horse Memorial, including the crane perched on top.
Sunrise adds something you cannot get later in the day. The light changes quickly, and the forest below can look soft and quiet before the roads and sightseeing stops become busy. You are also starting before most day trips to Mount Rushmore, Crazy Horse Memorial, Custer State Park, or the Needles Highway.
I like the timing for another reason. A hot air balloon ride can become the main event of your morning without taking over your whole day. Once you return to the Custer meeting point, you still have time for a scenic drive, a long breakfast, or a full day in the Black Hills.
The flight itself is not a thrill ride. The balloon rises slowly and travels with the wind. You may hear the burner, but the ride is otherwise known for its quiet. That silence is one of the strongest parts of the experience. You are high above the trees, yet the motion is gentle and unhurried.
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Meeting in Custer and reaching the launch site

The starting point is 747 Mt Rushmore Rd in Custer, South Dakota. You need to get there on your own because hotel pickup and drop-off are not included. The location is described as central and easy to find, which helps when you are leaving before sunrise and would rather not hunt for a remote launch field.
From the meeting point, the crew takes you to the launch site. Allow more time than the one-hour flight alone suggests. The official duration is about two to three hours, and one account described a ride of roughly 45 minutes to the flight area. The exact timing can vary with the launch site and the morning’s conditions.
Arrive early. Parking and check-in are easier when you are not rushing, and online waivers can save time at the meeting point. Black Hills Balloons sends a text and email the day before the flight, before 6:30 p.m., with a status update and weather check. Keep your phone nearby and read that message carefully.
The early hour matters. You will be outside while the balloon is prepared, and a June morning was described as being around 50 degrees at ground level. Bring a jacket or hooded layer. Some people found they needed less clothing once the balloon rose, but you should dress for the chilly waiting period rather than count on warming up in the air.
Watching the balloon take shape

The setup is part of the attraction, not dead time. At the launch site, the ground crew unloads the balloon and begins preparing it. You can watch the envelope fill with large fans before the burners heat the air enough to lift it upright.
The preparation gives you a useful look at the work behind the flight. One account described roughly 20 minutes of setup, including the fan inflation and propane burners. The listed first stop allows about 15 minutes, so expect the process to be efficient and not necessarily identical every morning.
You will receive a short safety briefing before boarding. This is where the crew explains what to do in the basket and how to handle landing. That briefing is especially helpful if this is your first flight or if you are unsure how a balloon differs from an airplane.
The group size can reach 20 people. Some flights have more than one balloon, with examples of two balloons carrying about 10 people and a smaller balloon carrying four, each with a pilot. The exact arrangement depends on the morning, but the shared preparation creates a friendly group feeling without turning the experience into a large coach tour.
Use this time for photos. The balloon, burners, crew, and sunrise light give you plenty to photograph before takeoff. Once the balloon is airborne, you may want to put the camera away for a while and simply watch the forest below.
The one-hour flight over Black Hills National Forest

The flight lasts approximately one hour. The balloon moves gently with the air, so you do not get the strong forward sensation you might expect from an aircraft. Takeoff has been compared to a slow rise, and landing to setting down on a soft mattress.
That calm motion makes this a good first balloon experience. Several people with a fear of heights found the ride surprisingly comfortable. The basket gives you a steady platform, and there is no dramatic drop or sudden launch. You are still high above the ground, of course, so anyone with a severe fear of heights should consider that honestly. But the experience is built around quiet views, not speed or adrenaline.
The view depends on the route and the weather. You might see forested ridges, roads, open land, wildlife, and local landmarks. One account described seeing deer and other livestock from above. Another noted a clear view toward the Crazy Horse Memorial. Do not expect a fixed route or a guaranteed sight. A balloon travels with the wind, and the pilot works with conditions rather than following a set path.
That changing route is part of the charm. You are not simply looking at one attraction from a scheduled angle. You are watching the Black Hills open up in different directions as the balloon moves. On a clear morning, the view can be broad and bright. On a less favorable morning, the flight may not happen at all.
Pilots are a big part of the experience. Damien is praised for being funny and informative, with plenty of jokes to calm nervous first-timers. Mike is also singled out for making the air time enjoyable. Don, Kay, and Sam are named in positive accounts as well. The recurring theme is a crew that combines professionalism with a relaxed manner.
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Safety, wind, and the possibility of staying on the ground

The most important practical point is that a reservation does not guarantee a flight. Conditions are checked the day before and again as needed, and the final choice belongs to the pilot. Wind can change quickly in the Black Hills, so a morning that looks promising may still be canceled.
In one case, people made it into the basket but did not leave the ground because of wind. The crew still provided an informative and professional experience. That may feel disappointing after getting up early, but it is the correct decision. A balloon has limited control over its direction, and safe conditions matter more than forcing a departure.
If poor weather cancels the flight, you can choose a different date or receive a full refund. You should still avoid placing this activity on the final morning of a short trip if taking the flight matters to you. A second chance requires time in your schedule.
The cancellation rule for your own plans is different. You can cancel for a full refund up to 24 hours before the start time. Changes or cancellations inside that window are not accepted for a refund. Read the weather message and keep your schedule flexible.
The landing and the Champagne toast

Landing is usually the part that makes first-timers most nervous. The accounts here describe it as smooth, with one person calling it the smoothest landing they had experienced. Conditions can vary, but the pilot and ground crew manage the approach and meet the balloon after touchdown.
Once you land, the ground crew packs the balloon. You are not simply sent away at that point. The group celebrates with a glass of Champagne, light snacks, and bottled water. The pilot also shares a story about the origin of hot air ballooning.
That ending gives the flight a pleasant sense of occasion. It is a small detail, but it helps turn the ride into a complete morning experience. You watch the balloon go from folded fabric to a full aircraft, fly over the forest, return to the ground, and get packed away again.
The setup and takedown are also useful for families. Children and teenagers can see the practical side of ballooning rather than only sitting in the basket for an hour. The minimum age is four, and children must be accompanied by an adult.
Is the $375 price good value?

At $375 per person, this is a premium activity. You are paying for more than the time in the air. The price includes the hot air balloon flight, Champagne, bottled water, all fees and taxes, and transport from the Custer meeting point to the launch area.
The value depends on how much you care about the setting and the occasion. If you want the cheapest way to see the Black Hills, this is not it. Scenic roads, overlooks, and forest drives cost far less. But none gives you the same quiet, bird’s-eye view or the chance to watch a full balloon operation from setup through landing.
I think the price makes the most sense for a special morning, a milestone, or a bucket-list goal. It also works well for couples, families with older children, and anyone who wants an experience rather than another roadside stop. The Champagne toast and small group size add to the sense that this is a planned event, not just a ride.
The price feels less worthwhile if your schedule is tight, your budget is limited, or poor weather would cause major problems for your trip. Because the flight is weather dependent, you need to be comfortable with the possibility of rearranging your plans.
What to wear and what to bring

Wear layers. The waiting period on the ground can be cold, especially around sunrise. A jacket or hooded sweatshirt is a smart choice, even if the day later becomes warm.
Arrive early, complete waivers online if possible, and bring a phone or camera for the setup and views. Bottled water is included, as are light snacks after landing, but you may want to eat something before arriving because the activity starts early.
Do not plan on hotel transportation. You are responsible for reaching the Custer meeting point. Also leave room in your schedule after the stated one-hour flight because transport, packing, and the post-flight toast are part of the morning.
Who will enjoy this most?
I would recommend this flight to you if you want a peaceful way to see the Black Hills and do not mind an early alarm. It is especially appealing for first-time balloon flyers because the crew gives a safety briefing and the pilots are praised for being calm, funny, and clear.
Families can make it work, provided children are at least four and stay with an adult. The experience also suits couples looking for a memorable morning, solo visitors who enjoy meeting a small group, and anyone marking a special trip.
You should think twice if you dislike uncertain schedules, cannot handle a weather-related change, or need a guaranteed attraction at a fixed time. You should also be prepared for the possibility that the flight is canceled even after you arrive.
Should you book the Black Hills balloon flight?
Yes, if the price fits your budget and you can keep your morning flexible. The strongest reasons to book are the sunrise setting, the smooth and quiet flight, the careful safety culture, and the chance to see the balloon operation from inflation to takedown.
Book it early in your Black Hills visit rather than at the very end, so bad weather does not remove your only chance. Keep a jacket in the car, arrive early at 747 Mt Rushmore Rd, and treat the flight as a special event rather than a quick sightseeing stop.
The weather may have the final word. If it does, the company’s willingness to cancel for safety and offer another date or a full refund is a good sign. For a successful morning, you get a calm hour above the forest, a different view of the Custer area, and a Champagne toast that makes the early wake-up worthwhile.
FAQ
Where does the hot air balloon experience start?
You meet at 747 Mt Rushmore Rd, Custer, SD 57730. The activity ends back at the meeting point.
Is hotel pickup included?
No. You must make your own way to the Custer meeting point. Transport from there to the launch site is provided.
How long does the experience last?
The total experience takes approximately two to three hours. The balloon flight itself lasts about one hour.
What time do flights depart?
Flights depart at sunrise. The exact start time depends on the date and local sunrise time.
Is the flight guaranteed in rainy or windy weather?
No. Flights are weather dependent and operate only at the pilot’s discretion. If poor weather cancels the flight, you can receive a full refund or choose another date.
What is included after the flight?
You receive a glass of Champagne, bottled water, light snacks, and a short story about the origin of hot air ballooning.
Can children take part?
Yes. The minimum age is four, and children must be accompanied by an adult.
How far in advance can I cancel?
You can cancel at least 24 hours before the experience start time for a full refund. Cancellations or changes made less than 24 hours before the start time are not accepted for a refund.
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